Cancellation Policy | MONDSUB

Cancellation Policy

If you need to cancel an order, contact us as soon as possible at hello@wayfairusa.com or through WhatsApp. Please include your order number and the email address used at checkout.

We can cancel and refund an order if it has not yet been processed, packed, fulfilled, or handed to the carrier.

Once an order has been processed or shipped, we may not be able to stop it. If the package is already on the way, the order can still be reviewed under our return and refund policy after delivery.

If tracking shows that an order was delivered, the order is not automatically eligible for a refund without a return. Unless we confirm otherwise in writing, delivered items must be returned before a refund can be completed.

This policy does not limit any rights you may have under applicable consumer protection laws.